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Best Price Guarantee Hotels

We want you to pay the lowest price possible for your hotel. Through our partner we offer you a best price guarantee. Should you find your hotel room at a lower online rate after you have booked with a site listed on HotelsCombined, HotelsCombined will refund you the difference, provided that this lower rate is available on a website:

- Other than those websites available for booking on HotelsCombined, and
- Other than the official hotel site, accessible from the hotel page on HotelsCombined, via the “official site” link.

You must contact HotelsCombined within 24 hours of making your booking to be eligible for the Best Price Guarantee.

Conditions apply:

1. The lower rate must be available on the website that is not participating in HotelsCombined comparison process.

2. You must book your room with the best priced booking provider having used HotelsCombined.

3. As hotel prices can change frequently, you must contact HotelsCombined by email at within 24 hours of purchasing your hotel room from the lowest priced booking provider using HotelsCombined. Your email should include the following information: your name, reservation number, copy of the confirmation e-mail/voucher and the website where the lower rate is available.

4. The guarantee is not applicable for same day bookings.

5. The guarantee only applies in respect of a lower rate that is available for online booking. The lower online rate must be bookable when HotelsCombined validate your claim, within the 24 hour period.

6. The lower rate must be found online for an equivalent room at the same hotel as booked through the best priced booking provider using HotelsCombined on the same check in and check-out dates with the same booking conditions.

7. The lower rate must be in the same currency.

8. HotelsCombined will only refund the difference between the rate found on the lowest priced booking provider that participates with HotelsCombined and the lower rate if your reservation through the HotelsCombined participating provider is completed and not cancelled and not subject of a no-show.

9. "Best Price Guarantee" does not apply to hotel rooms purchased through or in combination with membership rates, frequent stay, loyalty points or other "reward" type programs or special promotions of the hotel where the booking is made. Lower rates available through opaque sites where the exact hotel isn't known until after booking are also excluded from the guarantee.

10. If your claim is successful the “Price Difference Refund” will be issued within 30 days after the check-out date of your reservation with the best priced booking provider listed on HotelsCombined.

11. Payment can be made to PayPal accounts.

If you would like to receive more information or have questions in regards to the best price guarantee, please send an email to:

Best Price Guarantee Cruises

We want you to pay the lowest price possible for your cruise. Through our partner we offer you a best price guarantee.

1. The CruiseDirect Cruise Price Guarantee is applicable for customers who have booked a cruise with

2. If you find a lower rate on another Web site within 24 hours of booking with CruiseDirect, and your request is approved, CruiseDirect will discount your balance to match that rate, or CruiseDirect will refund the difference, if you have already paid in full.

3. Fares are eligible only if they are for the same ship, sailing date, and cabin category booked through

4. To qualify, the lower price must be advertised and available to the general public on a Web site. Consolidator / Charter, group, incentive meeting, convention, interline rates, and past guest only rates are excluded. The lower rate may not come from a Web site where you were required to call in to get the rate, or from an e-mail that you received. The rate must be displayed on a Web site that is accessible to the general public.

5. You must meet all requirements of the lower rate, including, without limitation, residency, regional, and age-related requirements.

6. The Price Guarantee only applies to the cruise fare, including port charges. Additional items such as air or land components, insurance, shipboard credits, transfers, pre- or post-cruise hotel stays, onboard amenities, gift cards/certificates, cash back, and/or dollars off are not eligible. Taxes and fees are not included.

7. You must contact CruiseDirect at 1-888-407-2784 within 24 hours of your cruise booking so that a customer care representative can determine eligibility.

8. The lower rate must be available for booking at the time you contact CruiseDirect. A customer care representative will go to the site to verify the price. Screenshots or other purported evidence of a lower fare will not be accepted.

9. All Price Guarantee requests are subject to approval. The decision rendered by is final.

10. Bookings made within the penalty period of a sailing are not valid for the Best Price Guarantee. This penalty period is established by the cruise line and charges may be assessed by the cruise line if any changes are made to a booking within the penalty period.

11. reserves the right to modify or discontinue the Price Guarantee at any time.

12. If your original reservation was booked in conjunction with a promotion, proceeding with a price match may render you ineligible for the promotion.

If you would like to receive more information or have questions in regards to the best price guarantee, please send an email to:


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